NTT DATA Business Solutions launches “Elevate”, its Agentic AI-powered delivery framework, to help accelerate SAP transformations

Next-generation delivery initiative combines AI-powered execution, intelligent solutions and adoption services

BIELEFELD, Germany, Oct. 12, 2026 /PRNewswire/ — NTT DATA Business Solutions, a leading global IT service provider and specialist in SAP solutions, today announces the launch of “Elevate”, its next-generation Agentic AI-powered delivery framework. Elevate brings together the company’s secure AI-enabled platform NTT DATA aXet, Natuvion‘s data transformation capabilities and SAP technologies, including SAP’s Agent-Led Toolchain and SAP Business AI Platform. Elevate is designed to maximize the value clients gain from their investments in SAP and emerging AI technologies. This reflects NTT DATA Business Solutions’ ongoing commitment to advancing the future of enterprise transformation in an increasingly AI-driven world.

Organizations are under pressure to modernize ERP environments through initiatives such as RISE with SAP while simultaneously adopting AI as a driver of business transformation. Yet these initiatives are often managed separately, creating complexity and slowing execution.

“We have reached a point where every transformation is becoming an AI-driven business transformation, creating a path toward more autonomous business operations,” says Norbert Rotter, CEO of NTT DATA Business Solutions. “Elevate is our response to this shift. We are reshaping how transformation is delivered by combining human expertise with intelligent agents, AI-powered innovation and structured adoption. This enables our clients to move and adapt more quickly and realize stronger returns from their technology investments.”

“Elevate reflects how we are transforming our own organization to create greater value for our clients,” says Krunal Patel, Global AI, Innovation & Software Assets Leader at NTT DATA Business Solutions. “Rather than applying AI to isolated activities, we are embedding it into the way our people work, the way we deliver and the solutions we develop.”

Across industries, clients are already realizing value from AI-powered solutions delivered by NTT DATA Business Solutions. Recent examples include automated supplier confirmation processing for Lemvigh-Müller, AI-powered consulting workflow orchestration for zeb and intelligent sales order processing for Synthomer, enabling these companies to improve efficiency, accuracy and decision-making while keeping people in control.

NTT DATA aXet: powering the next generation of service delivery

A central element of the Elevate framework is NTT DATA Business Solutions’ evolution into an AI-powered delivery organization. At the core of this approach is NTT DATA aXet, the company’s secure delivery platform, developed within its own enterprise environment. Bringing together enterprise knowledge, proven delivery methodologies, governance frameworks, intelligent agents and delivery assets in a unified operating environment, NTT DATA aXet.elevate equips consultants across the SAP lifecycle with the tools and insights needed to deliver consistent, high-quality outcomes at scale while helping to ensure security, traceability and human oversight. By standardizing delivery processes and automating repetitive activities, ultimately integrating with SAP’s Agent-Led Toolchain, this can help accelerate key activities associated with RISE with SAP transformations, including assessment, migration readiness, testing, clean-core adoption and innovation enablement, enabling faster and more consistent delivery outcomes.

Elevate is supported by a company-wide enablement program that equips consultants with the skills, confidence and mindset needed to work effectively alongside AI.

Unlocking new value through AI innovation

NTT DATA Business Solutions is investing across SAP Business AI and the SAP Business AI Platform to develop business-context-aware AI use cases and intelligent agents that support customers on their journey toward the Autonomous Enterprise through AI-powered process execution, intelligent decision support and business-wide orchestration.

Furthermore, NTT DATA Business Solutions is evolving its own software portfolio into AI-native solutions. Examples include GLASSWING, an intelligent master data management platform that enhances data quality, governance and compliance, and MAKIRA, an AI-powered document and content management solution that uses generative and agentic AI to automate document processing, knowledge retrieval and workflow orchestration. Through these innovations, clients gain access to AI-powered solutions that complement and extend their SAP investments while addressing real-world business and industry challenges.

Turning innovation into sustainable business value

New AI capabilities create value only when they are embraced by the people who use them and embedded into the way the organization operates. Elevate therefore combines AI readiness assessments, governance frameworks, workforce enablement and adoption services to help organizations translate innovation into measurable business outcomes.

By aligning technology, processes and people, clients can build AI-ready operating models, scale new capabilities with confidence and measure their impact across productivity, operational efficiency, service quality and organizational agility.

For more information, please visit nttdata-solutions.com.

About NTT DATA Business Solutions

NTT DATA Business Solutions is focused on SAP and works within a strong ecosystem of partners including Microsoft and ServiceNow. We enable midmarket and lower large enterprise companies worldwide to become Intelligent Enterprises – from consulting and implementation to managed services. We are part of NTT DATA, a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. Together, we are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

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