Brand Post

Mitto Positioned in the 2026 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS)

By PR Newswire

ZURICH, May 19, 2026 /PRNewswire/ — Mitto, a global provider of omnichannel communications solutions, is proud to announce its recognition in the 2026 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).

Mitto Positioned in the 2026 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS)

Mitto believes this recognition reflects the company’s continued commitment to helping enterprises deliver secure, scalable, and engaging customer communications worldwide. With deep expertise in conversational solutions, Mitto empowers businesses to connect with customers across channels through a flexible and reliable communications platform.

“We are proud to be recognized by Gartner in the 2026 Magic Quadrant for CPaaS for the fourth consecutive year. We believe this recognition reflects Mitto’s commitment to helping enterprises navigate a rapidly evolving communications landscape shaped by rising security threats, changing regulations, and increasing customer expectations.

As the industry transforms, resilience, transparency, and security remain critical priorities. At Mitto, we continue to focus on delivering reliable global communications infrastructure and innovative engagement solutions that help businesses build trust and scale with confidence,” said Andrea Giacomini, CEO at Mitto.

As customer engagement continues to evolve rapidly with AI-driven interactions and growing demand for seamless omnichannel experiences, Mitto remains focused on enabling enterprises and partners with innovative communications capabilities, trusted global connectivity, and high-performance delivery.

The Gartner Magic Quadrant evaluates vendors based on Completeness of Vision and Ability to Execute.

Gartner disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

About Mitto

Mitto is a leading provider of global, omnichannel communications solutions, supporting business growth with advanced customer engagement technology and messaging enablement. Founded in 2013, Mitto set out to create a next-generation Application-to-Person (A2P) SMS platform, purpose-built for reliability and trusted by businesses worldwide. Offering easy-to-integrate SMS, RCS, Voice, and Chat App APIs, next-generation business messaging, and end-to-end phone number intelligence, as well as numerous CRM and marketing platform integrations. Mitto’s platform ensures the world’s largest brands and MNOs are ready for what’s next.

Recent recognitions include:

Follow Mitto on LinkedIn: https://www.linkedin.com/company/mittoglobal

Contact:

Darinka Kukrika

Marketing Director at Mitto

[email protected]

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